Privacy Policy

Privacy Policy
Last updated: September 23, 2026
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1. Introduction

This Privacy Policy explains how Software Solutions Inc. collects, uses, shares and protects information when you use our wallet, card, exchange and payment services (the "Services"). By using the Services, you agree to the practices described here.

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2. Information We Collect

Account information: your name, email address and, where required for card issuance or regulatory compliance, identity verification documents.

Usage information: device type, IP address, app interactions and transaction metadata such as amounts and timestamps. We never collect your private keys or recovery phrase, which are generated and stored only on your device.

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3. How We Use Your Information

We use your information to operate and improve the Services, process transactions, prevent fraud, comply with legal and regulatory obligations, and communicate with you about your account, security alerts and product updates.

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4. Cookies & Tracking

Our website and app use cookies and similar technologies to keep you signed in, remember preferences and understand how features are used. You can control cookies through your browser settings, though disabling them may limit some functionality.

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5. Sharing Your Information

We do not sell your personal information. We may share it with service providers who help us operate the Services (such as identity verification or card issuing partners), or when required by law, regulation or legal process.

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6. Data Security

We use industry-standard encryption, biometric authentication and device-bound key storage to protect your account and funds. No system is completely secure, so we encourage you to safeguard your recovery phrase and enable all available security features.

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7. Your Rights & Choices

Depending on where you live, you may have the right to access, correct, export or delete the personal information we hold about you. You can exercise these rights by contacting our team at [email protected].

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8. Children's Privacy

The Services are not directed to individuals under 18, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove it.

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9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We will notify you of material changes by email or an in-app notice before they take effect.

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10. Contact Us

If you have questions about this Privacy Policy or how we handle your information, reach out to our team at [email protected] or through the Contact page.